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 90%

MSPs report they have seen a growth in client demand for managed services over the past 12 months, so find out why it’s a great time to be one.

We asked +600 MSPs across the world how the last 12 months has impacted their business across a number of areas.

We uncover :

The current trends in the MSP landscape

The top services that MSPs are offering

How the challenges for MSPs also offer the most opportunities

04

Regions

LATAM, EMEA, North America, APAC

17

Countries

600

MSPs

Report snapshot:

 45%

MSPs agree that IT, technology and telecoms have seen the highest growth

The top challenges likely to keep senior decision makers up at night are:

Internal Operations

Revenue Growth

Work-life Balance

Profitability

The most common managed services are:

 57%

Managed Security

 52%

Managed Service (SaaS,IaaS,PaaS)

 53%

Managed Detection and Response

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